In this area you may find answers to the most commonly asked questions. In case you can’t find the answer to your question here, please don’t hesitate to contact us. We’ll be very pleased to provide you with all the information needed.
How can I pay for my appointment?
For your best convenience we accept cash, check or debit and credit cards.
What financing options are available at MALO CLINIC?
We offer payment options with and without interest. For further information please consult one of our receptions.
Does MALO CLINIC allow me to pay for my dental treatment in installments?
An installment payment is available using one of our financing options.
Does MALO CLINIC have agreements with any insurance company or health care system?
MALO CLINIC does not have any direct agreement with insurance companies or other health care system.
Can I submit the receipts to my insurance company for reimbursement?
You may contact your insurance company or health care system to find more about contribution rates and expenses reimbursement procedures.
Does MALO CLINIC have protocols with other companies?
MALO CLINIC established protocols with several companies and institutions allowing those employees and members to benefit from exclusive conditions in the field of dentistry as well as in all other business units of MALO Group. Check with your company the special conditions that you can benefit from.
How can I change my appointment?
To change your appointment you may contact us by phone, send us an e-mail, or go directly to one of our receptions.
How can I start my Treatment Plan?
You should contact our First Time Assistant’s (by phone or e-mail), and they will proceed with your appointment plan.
What should I do if I have a dental emergency?
MALO CLINIC has a specific medical team committed to give response to emergency situations on the same day so you don’t have to wait for an appointment. For that matter you should contact us by phone or e-mail.